Frequently Asked Questions

The information we ask for during registration is used to confirm your NEA membership and to help make your experience on NEAMB.com easier and more enjoyable. To understand how NEA Member Benefits protects your information, please see our Privacy Policy.

To retrieve your username or reset your password, please visit Log-In Help.

To retrieve your username, you’ll need to enter your first and last name and date of birth.

To reset your password, enter the e-mail address you used to register and we’ll send you an e-mail with instructions to create a new password. Please note: Your existing password is disabled as soon as you click the button to reset your password. Please check your e-mail for the reset password message to create a new password.

To protect your security, we automatically lock your account after several unsuccessful login attempts. If your account is locked, you’ll need to reset your password in order to login.

If you are unable to reset your password, please create a new registration with your new e-mail address. When you complete the registration process, you’ll see a message asking which e-mail address you would like to use. Select your new e-mail address and we’ll remove the old one from our records.

You can update your registration information on NEAMB.com at anytime by going to the Profile & Password page. Please note that you will need to be logged into NEAMB.com in order access this page.

You can update your e-mail address by visiting the Profile & Password page. Please note that you will need to be logged into NEAMB.com in order access this page.

Membership cards are issued by your state affiliate office. Please contact the membership department of your state or local affiliate office for assistance.

All NEA memberships are established with your respective state affiliate office. Please contact your state’s membership department to request a retired membership application.

You can remove your e-mail address by contacting our Member Advocacy Center at 1-800-637-4636.

You can pay your insurance premiums online by visiting My Information. From the My Products tab, select Account Access for your carrier and enter your user ID and password to login into the NEA Member Insurance Trust website. Select the “Pay Now” button on the right hand side to make a payment online.

Yes! Participation in any of the NEA endorsed programs, whether it is your existing life insurance policy or any of our other insurance, investment, or money management programs, is contingent upon you maintaining your NEA retired membership.

By becoming a Retired Member, you can continue your existing life insurance policy as originally structured. To continue your membership as a retired member, you should request a Retired Membership Application from your state affiliate office’s membership department.

To terminate your life insurance coverage, you must submit a signed letter requesting your coverage be cancelled. The letter may be mailed, faxed, or scanned and e-mailed to the following:

NEA Insurance Operations
Attn: Changes
P.O. Box 9389
Des Moines, IA 50306-9389
Fax: (515) 365-1520
ask-us@neamb.com