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Contact Us

Life Insurance Inquiries

If you have questions about life insurance, or an existing policy, you can reach us by calling 1‑855-632-5433 or email us at neainsuranceoperations@mercer.com.
Mon-Fri 8 a.m. - 8 p.m. ET

Other Member Benefits

For questions about any other products or services, please call 1‑800-637-4636 or email us at ask‑us@neamb.com.
Mon-Fri 8 a.m. - 8 p.m. ET
Sat 9 a.m. - 1 p.m. ET

Our Mailing Address

NEA Member Benefits
900 Clopper Road, Ste. 300
Gaithersburg, MD 20878-1356